Desktop Support Engineer – ERP21 Recruitment & Consultancy

Desktop Support Engineer

Full Time
  • Post Date: October 4, 2021
  • 18263
Job Description



Users support – phone and email enquiries

Backend Infrastructure Support – Incident Technical Support/ incident server support/ security update patch management

Operation support which includes:

Desktop/Laptop/Printer, setup and support

AntiVirus Console Management

Operating system support

Application support

Computer maintenance

IT Change request

IT Inventory maintenance

Active Directory Management



Diploma holder preferable in IT field related. NiTEC/ITE graduate in IT field with proven track record or experience can be considered.

Minimum 1 year experience in IT Support for end user support environment

Experience in setting up desktop/Laptop & Imaging software & network Printer

Familiar with basic MS Office applications (Word, Excel, Outlook, PowerPoint)

Basic administration of Active Directory & File Sharing

Basic knowledge of network, Server, Security would be advantageous